Hello , I just installed a new HP DVD 1040i lightscribe burner , visited the lightscribe official site and installed the LS_update 10.16.1 , and entered nero cover designer built a label with a photo jpg and and custom text element. pressed the print option ( the lightscribe print option , and 20 or so minutes later out poped my disk...

with only the text .

I have searched the lightscribe site it just gives directions on how to make such a label , they where the things I did to build it . but the sit clearly indicates the nero should be able to print a photo ...

checked club cd freaks / afterdawn , find some references to the same problem but encounter broken links to nero's site , tried searching nero site with key words lightscribe , and nero 7 , get zero results ??? searched my nero site found only a couple of entries with no resolution , but did give me an idea what to expect from my nero support request.

the most unfortunate part , nero 7 essentials was the bundled software...

if any one knows how to resolve this issue , and get cover designer to burn lightscribe photos to disk , I would appreciate your help.

the steps I used in my project where...

open cover designer   / lightscribe project /    object   /   insert   /   image ...

select my jpeg photo and place it , sizing it for template. then

oblect   / insert   /   text box    ,   and type "my disk name "  align the text ....

select print lightscribe label , all seemed top go well then just text the text was etched , have made several attempt with just photos , all just project complete in a few seconds burning nothing the print preview displayed the entire label ....

system as follows

win xp home

custom  

asus main board p5rd1-v , 2.8 gig intel single core , 1 gig ram , 200 gig sata , 320 gig ide ( both seagate barracuda 7200),   bios( not really sure but it is up to date enough to recognize my cpu...)   ati 1950 pro 256 , sound blaster fxi , according to win update , my drivers are up to date except for ati , which is one revision behind ( I am certain that is not relevant ) , and sound blaster which is a bummed driver   ( I know cause I installed it   what a pain ...) LG dvd dual combo , hp dvd 1040i.

I am certain within reason that I am not having a hardware issue , have a stable system, no conflicts in hardware manager... , the burner functioned fine to burn data , data was confirmed and etched the text portion of the label quite clearly .... the LS diagnostics tool says that all is functioning ok on the lightscribe side.

 the media was verbatim lightscribe dvd-r  

any help would be appreciated.

Art

 update :   thank you all for your suggestions , I have already used / installed the nero updates , that is the version I experienced my issue in , I think that setteling for smaller images , is not on my game plan.

I am happily achiving my desired results useing the "Lightscribe template labeler " not the most advanced tool but it works.

the answer I received from nero support was as follows

"Re: Nero Support - Case Info: [1804334002]‏
From:     Nero Support (techsupport@nero.com)
Sent:     November 7, 2007 11:15:32 AM
Reply-to:     techsupport@nero.com
To:     ME @ SOMEWHERE.COM

Dear Mr. Roberts,
 
thank you for your e-mail.
 
 This is a known problem**** which occurs on some systems**** . Our development department is already working on this issue and I hope it will be solved with the next update. Sorry for the inconvenience caused.
In the meantime you can try the following:
Resize the picture so that it doesn't cover the whole label. From a certain size on it should be possible to print the label. Some customers also reported, that they can burn pictures if they convert them into greyscale pictures.
 
Should you have any further queries, please do not hesitate to contact us again.
 
Best Regards,
 
Marco Jäckle
Nero Support "

I am still badgering HP about the dysfunctional bundled software packaged with there device. they do not seem to bothered by it . I receive nothing but auto replies...

for my self I have made the choice to clean nero 7 ultra from my computer , I am plain sick of unistalling it and reinstaling the "updated " yet still not fully functional version.

I have chosen the avenue of rolling back to nero 6 oem , it is stable and needs no updates to get it working. when I feel that is outdated for me , I will use a free alternative such as cdburner xp pro.

as for lightscribe . well obviously nero is not the tool for that job .

thanks for all your suggestions.

Art